Como la industria Utilities está siendo redefinida por la transición energética y por el replanteamiento que han hecho los propios consumidores a raíz de la incertidumbre económica, el enfoque de la transformación digital necesita centrarse en los customer journey más relevantes. La plataforma flexible de triPica permite a las compañías del sector profundizar en el compromiso con sus clientes y adaptarse rápidamente a este contexto de constantes cambios en el que vivimos.
Digital transformation for digital engagement with customers
NOV
2022
2022
Nicolas Gateau
Head of utility sector en triPica
Laura Huynh
Utility domain expert en triPica
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Biografía
After 15 years of experience in the telecom industry, Nicolas joined triPica bringing-in his wealth of knowledge in digital transformation and industry disruption. Leading utility activities for triPica since 2016, he is one of company`s solution pioneers, introducing profitable alternatives of utilities offers and services in the German and the French utility markets.
With a profound billing and CRM expertise at Endesa, Laura joined triPica to manage European utility projects. Laura brings valuable experience in driving ERP solutions for utilities due to her understanding of the transformative potential of the Cloud-native grid-to-cash solution alternatives
